Pay by Direct Debit

Direct Debit is the easiest way to pay for Council Tax, Business Rates and Council housing rent.

Here are just a few reasons why paying by direct debit is the most efficient payment method.

Paying by Direct Debit is simple

• No waiting in queues
• You can forget about cheques, envelopes and stamps
• It's a lot safer than cash
• No reminders or summonses.

Direct Debit is one of the safest payment methods around

• You keep control
• There's a money back guarantee
• We have to give you at least 10 days advance notice of any changes
• You're free to cancel at any time.

It's also cheaper and simpler for us to process your payments, which helps to reduce our costs and keep your council tax down.

Set up a Direct Debit

You can now set up Direct Debit online using the link below. This is quick and easy, you just need your bank details and your Council Tax or Business Rates reference number, which is shown on your bill.

Set up a Council Tax or Business Rates Direct Debit online

For Council Tax and Business Rates you can also call us on 01530 454545 and set up a Direct Debit over the telephone.

Alternatively, you can print off, complete and return the Direct Debit instruction below:

Council Tax and Business Rates Direct Debit Instruction (PDF Document, 0.1 Mb)

By completing this Direct Debit instruction for Council Tax you have accepted that any arrears will be collected in one instalment on the next selected date unless they are subject to enforcement action which includes  Attachment of Earnings Order; Deductions from Benefits, and cases with Enforcement Agents.

Alternatively if you have arrears and wish to pay these by a payment arrangement, either:

• Register for an online account which enables you to self-serve and create a payment arrangement (subject to certain conditions) 

• Contact Customer Services

If you intend to pay the Council Tax on someone else’s behalf as a third party payer, please contact Customer Services on 01530 454545.

Payment Dates

Council Tax and Business Rates: You can choose to pay on either the 1st, 8th, 14th or 21st of the month.

Housing rents: You can also choose to pay on any day of the month between the 1st & 28th or weekly payments can be collected on Fridays.

Direct Debit Mandate 2023 (PDF Document, 0.41 Mb)

The Direct Debit guarantee

This guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme.

The efficiency and security of the scheme is monitored and protected by your own Bank or Building Society.

If the amounts to be paid or the payment date changes, we will tell you 10 working days in advance of your account being debited or as otherwise agreed.

If an error is made by North West Leicestershire District Council or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount you paid.

You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.