What information do we collect and where from?

What information we may collect about you and where it comes from:

NWLDC collects personally identifiable information whenever you access or sign up to any of our services, request information, make a complaint or participate in activities provided by us.

This information may include your name, email address, home or work address, telephone or mobile number, date of birth or bank account details. We also collect anonymous demographic information, which is not unique to you, such as postcode, age, gender, preferences and interests.

Sometimes we will require you to provide additional personal information and sensitive personal information. For example, if you are receiving support from health and social care, we will need to record details of your physical or mental health condition and your care needs. When we do this we will provide further information at the time about why we are collecting your information and how we will use it.

Information about your computer hardware and software that is automatically collected by NWLDC.

This information can include unique identifiers such as your IP address, which is a number that can uniquely identify a specific computer or other network device on the internet, browser type, domain names, access times and referring website addresses. We use this information for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the nwldc.gov.uk website.