Organisations offering support

If your business or organisation wants to offer their services, please email support@nwleicestershire.gov.uk with your details.

Age UK Leicestershire and Rutland

Age UK help elderly residents within the community. The coronavirus pandemic has changed life for everyone, but some older people are among the hardest hit. Age UK have a helpline dedicated to provide practical and emotional support to those over 70, especially those who are self-isolating and live alone. 

Phone: 0166 299 2239 (Mon–Fri , 9am-5pm) 

Alzheimer's Society 

Alzheimer’s Society have dedicated coronavirus webpages offering advice and practical tips for people living with dementia and those supporting them – either in the same household or from a distance. They also have a support line for those needing extra advice  

Phone: 0333 150 3456
Visit the the Alzheimer's Society website

Citizens Advice Bureau

Citizens Advice Bureau are still offering quality advice services to those who need support in this difficult time. You can contact them directly by phone or via email by completing out an online form on their website.

Their contact numbers are:

General Advice Line: 0300 330 2111

Initial contact, general information and advice on all topics including employment, housing, relationships and family, debt and welfare benefits.

Help to Claim: 0800 144 8 444.

Help for anyone to claim Universal Credit

Macmillan Advice: 0300 456 8400

Benefits advice for people who have been diagnosed with cancer and their families or carers.

Mesothelioma Advice: 0800 169 2409

Benefits and compensation advice for people with asbestos cancer and their families or carers.

Money Advice: 0116 4647239

Specialist debt advice for residents of Leicestershire County only.

Community Support Schemes

There are a number of community support and good neighbour schemes in place across North West Leicestershire. 

Good neighbour schemes use local volunteers to help people who need assistance with things like shopping, dog walking, and collecting medication. 

Many groups within North West Leicestershire are now offering support for people who are self-isolating or otherwise affected by coronavirus.

The Leicestershire and Rutland 4x4 Drivers

They have a number of responders living locally who are happy to help with the collection of medicines and other essentials. 

Phone: 07716 113911

Visit the Leicestershire and Rutland 4x4 Drivers website

Visit the Leicestershire and Rutland 4x4 Drivers Facebook page 

The Royal British Legion

The Royal British Legion will remain fully operational to support our veterans and their families during this difficult time. If you know a veteran who may need our support, please ask them to call the contact centre.

Phone: 0808 802 8080. 8am-8pm 

VASL – Community Champions

VASL can advise the elderly of where they can access support (65+)

Phone: 01858 433232
Email:  admin@vasl.org.uk