Request recycling containers, bins and repairs

From this page you can report any issues and order new or replacement recycling containers and bins.

Recycling containers, garden waste bins and refuse bins

If you need a new bin, replacement or repair for your refuse or garden waste bin, you can do this online.

You can use as many red boxes, blue bags and yellow bags as you need for your recycling. They can be ordered online at no additional cost and we will deliver them to your home.

How long will my delivery take?

We will try our best to deliver your bins and containers in the timeframes below, but please bear with us if your delivery takes a little longer.

Red boxes, yellow bags and blue bags

Deliveries of red boxes, yellow bags and blue bags may take up to twelve weeks. We can still collect your recycling whilst you wait for the boxes to arrive, please follow our advice on how to present it.

Wheeled bins

Wheeled bin repairs and replacements may take up to twelve weeks.

Please follow our advice for putting out extra recycling whilst you wait for your recycling containers to arrive. Recycling, refuse and garden waste can also be taken to your local Recycling and Household Waste Site.

Collect your recycling containers from the Customer Centre

We also keep a limited stock of red boxes and lids at our Customer Centre on Belvoir Road in Coalville. You are welcome to come and collect the items you need. An appointment is not needed but please check our opening times before you visit.

We try to keep all recycling containers in stock but please note we cannot guarantee we will have all the items you need on the day you visit.

Food waste collection trial

We're currently running a weekly food waste collection trial with 4000 households in the district. If you are on the trial, you can order more food waste liners and replacement containers online.

Purple bags - trial area only

We're running a recycling collection trial of plastic bags and wrapping with 13,000 households in the district. If you are in the trial area, you can order more purple bags online.

Moving house?

If you are moving into a newly built property, please order bins and recycling containers online.

If you are moving house (into an existing property) and need a refuse or garden waste bin, please order one here.

If you are moving house (into an existing property) and need recycling containers, please order them here.

Refuse bin sizes

Please note in 2013 the Council's refuse and recycling collections policy resulted in a reduction in the size of the standard wheeled bin for refuse from a 240 litre wheeled bin to a smaller 180 litre wheeled bin. Therefore the refuse bin you receive may be smaller than the one you have now.