Request recycling containers, bins and repairs

From this page you can report any issues and order new or replacement recycling containers and bins.

Please note there are currently delays to yellow and blue bag orders due to unforseen supplier issues. Please see the advice below to recycle your cardboard and paper whilst you wait for your delivery.

Recycling containers, garden waste bins and refuse bins

If you need a new bin, replacement or repair for your refuse or garden waste bin, you can do this online.

You can use as many red boxes, blue bags and yellow bags as you need for your recycling. They can be ordered online at no additional cost and we will deliver them to your home.

How long will my delivery take?

We will try our best to deliver your bins and containers in the timeframes below, but please bear with us if your delivery takes a little longer.

Yellow and blue bags

Deliveries of yellow and blue bags are currently delayed until October/November due to unforeseen supplier issues. 

Whilst you wait for your bag(s) to arrive, please put paper into a sturdy bag for life. 

Cardboard should be flattened to no bigger than 2ft x 2ft and left next to the red boxes, weighed down if you can.

You can also flatten cardboard to 2ft x 2ft and put it into:

• Sturdy bags for life
• Cardboard boxes that are no bigger than a red recycling box.

Our apologies for any inconvenience caused.

Red boxes

Deliveries of red boxes and blue bags may take up to eight weeks.

Wheeled bins

Wheeled bin repairs and replacements may take up to eight weeks.

Please follow our advice for putting out extra recycling whilst you wait for your recycling containers to arrive. Recycling, refuse and garden waste can also be taken to your local Recycling and Household Waste Site.

Collect your recycling containers from the Customer Centre

We also keep a limited stock of red boxes and lids at our Customer Centre on Belvoir Road in Coalville. You are welcome to come and collect the items you need. An appointment is not needed but please check our opening times before you visit.

We try to keep all recycling containers in stock but please note we cannot guarantee we will have all the items you need on the day you visit.

Food waste collection trial

We're currently running a weekly food waste collection trial with 4000 households in the district. If you are on the trial, you can order more food waste liners and replacement containers online.

Moving house?

If you are moving into a newly built property, please order bins and recycling containers online.

If you are moving house (into an existing property) and need a refuse or garden waste bin, please order one here.

If you are moving house (into an existing property) and need recycling containers, please order them here.

Refuse bin sizes

Please note in 2013 the Council's refuse and recycling collections policy resulted in a reduction in the size of the standard wheeled bin for refuse from a 240 litre wheeled bin to a smaller 180 litre wheeled bin. Therefore the refuse bin you receive may be smaller than the one you have now.